STANDARD DELIVERY £3.95

3-5 business days

Delivered Monday - Saturday

Free for orders over £30

NEXT DAY DELIVERY £5.95

Delivered 7 days per week

Free for orders over £80

Delivery times are based on orders placed before 4 pm BST on any day. Business days exclude Sundays and UK Bank Holidays.

WE CURRENTLY OPERATE STANDARD DELIVERY FOR NON UK ORDERS

Europe arrive 5-7 business days.

Free for orders over £50

Rest of the world arrive 7-10 business days.

Free for order over £120

Shipping costs are calculated by weight of your order and the final cost will be displayed at checkout.

Customers are responsible for customs fees, taxes, tariffs or duties.

We offer a 14 day refund policy on all orders.

We always aim for make sure our customers love their products, but if you do need to return an order, we’re happy to help.

Please see our returns page for further details

To make your shopping experience with us quick and easy, we have the option for you to save your card details to your New Cub account.

Your details are saved securely, and will never be displayed on our system, we only show the last 4 digits so that you know which card to select.

We accept the following payment methods:
- Visa

- Mastercard

- Amex

- Maestro

- PayPal

- Applepay

Card payments are taken as soon as the order is submitted and will show funds have been taken via an email confirmation within 2.5 hours.

There may be a few reasons why this is happening, it could be due to the details entered may be incorrect,  your card may have expired, or the bank may not have authorised the transaction. We would advise you to contact your bank directly so that they can advise you further.